Yes. Lab-grown diamonds have the exact same chemical composition, crystal structure, and optical properties as mined diamonds. The only difference is origin — they're grown in a controlled lab environment instead of mined from the earth. Both the FTC and gemological institutes like GIA and IGI recognize lab-grown diamonds as genuine diamonds.
Are lab-grown diamonds as durable as natural diamonds?
Yes. Lab-grown diamonds score 10 on the Mohs hardness scale, identical to mined diamonds. They won't chip, scratch, cloud, or fade with everyday wear and are perfectly suited to daily use in an engagement ring or wedding band.
Do your diamonds come with certification?
Yes. Every center stone ships with an independent IGI grading report detailing the 4Cs — cut, color, clarity, and carat weight — so you know exactly what you're getting.
Do you offer custom design services?
Yes. Email us your vision, budget, and stone preference and we'll send you a personalized quote along with an estimated timeline, typically 3–5 weeks for fully custom pieces.
How long does shipping take?
Domestic orders arrive within 5–7 business days after processing. International orders typically take 7–14 business days, depending on customs clearance in your country.
What is your return policy?
We accept returns on unworn, unaltered items within 14 days of delivery for a full refund or exchange. The item must be in its original condition with all packaging and documentation intact.
Can I track my order?
Yes, you'll receive a tracking link by email as soon as your order ships.
What items are final sale?
Custom orders, engraved items, and resized rings are final sale, since these pieces are created specifically for you and cannot be resold.
What if my item arrives damaged or incorrect?
Email us within 48 hours of delivery with photos of the item and packaging, and we'll arrange a free replacement or refund — no restocking fee applies in this case.
Who pays for return shipping?
We cover return shipping for defective or incorrect items. For change-of-mind returns, return shipping is the customer's responsibility.
What if my ring doesn't fit when it arrives?
Most styles can be resized once for free within 30 days of delivery. You're only responsible for the shipping cost to send the ring back to us.
Do you offer half sizes?
Yes, we offer sizes 4 through 13, including half sizes.
What should I avoid while wearing my jewelry?
Remove your pieces before showering, swimming, exercising, or applying lotion, sunscreen, or perfume, to protect both the metal and the stone setting.
How should I clean my jewelry?
Use warm water with a drop of mild dish soap and a soft-bristled brush. Gently scrub, rinse, and pat dry with a soft cloth. Avoid ultrasonic cleaners on pieces with delicate or heavily included stones.
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